1. What type of machine do you service?

We service printers of all models and brands, including colour laser and inkjet printers, as well as multifunction devices, scanners, plotters, large format devices and photocopiers. Our technicians are up-to-date with new technologies and repair all machines available on the market.

2. What does your repair service include?

We offer a free quote and same-day service to early callers. Our trained technicians, equipped with original components, will be on-site to assess the state of your device within the next 4 hours following your call and will bring it into one of our multiple Sydney workshops for evaluation. We provide a free loan machine during the repair time to ensure that your business runs smoothly.

3. What is the repair cost for printers?

Printer Repairs Centre offers a flat rate call out fee, which means that we do not charge our customers by the hour to avoid any unexpected extra costs. Our 98% first-visit success rate testifies to our excellent services at the very best price in Sydney.

4. Are your repairs guaranteed?

We provide a 30-day warranty on all works done by our technicians and 3-months guarantee on all parts used on your device.

5. What if my printer doesn’t print anymore?

This is one of the most common problem people experience. If your device does not point a specific issue, verify that it is properly connected to your router via the Ethernet cable or to the Wi-Fi for a wireless machine.

Check the User Manual that came with your printer and follow the specified instructions to fix your printer. If your device is still not responding, contact the company’s tech support or professional technicians at Printer Repairs Centre.

6. My printer is very slow, what can I do?

Printing speed depends on the quality of your device and on its maintenance.

However, there are some things you can do to increase its speed: avoid double-sided printing as it slows down the process due to the rotation of the pages. In addition, you can speed up the process by printing documents in draft mode if you do not need high-quality output.

7. How can I avoid my printer jamming all the time?

Paper jams are very common and frustrating. They are due to the paper not being aligned properly.

Square the paper before putting it in the tray and don’t overfill it. You can also check your User Manual for troubleshooting solutions. If your printer keeps jamming, contact the company’s tech support or Printer Repairs Centre.

8. The text quality of the impressions is low, can I improve it?

Quality output depends widely on the model and brand of your printer. Inkjet printers are adequate for everyday printing, but you should consider laser printers for your business impressions.

Make sure you are not printing on draft mode and ensure that your ink cartridges do not need immediate replacement. For inkjet printers, you can also wipe the nozzle and line up the print head via the maintenance menu. For laser printers, check the ink cartridge and shake it several times from side to side. If the toner has “settled”, this manoeuver can resolve the issue.

9. I need my printer repaired! What information do you need to repair it?

In order to repair your printer, we will require the printer model along with a brief description of the issue that your printer is having. Additionally, we will require the name, address and contact number of the business.

10. How much will it cost to get my printer repaired?

You have to understand that each printer model is unique and presents unique problems. There is no clear answer to the cost without knowing the extent of the damage and the repairing issue required. When you contact us, we try to listen to your problems thoroughly before giving you with a cost estimation of the service. We try to provide as much accurate estimation as possible.

11. How long will it take to get my printer repaired?

This is another question with no clear cut answer. Generally, if no spare parts are involved in the repairing process, we offer same day services to get your printer back on its working condition. However, if parts are involved with the services then depending on the model and the extent of repairing needs we may need a few days to get it repaired.

12. What does the repair service includes?

We offer you with a free no-obligation quote, same day services to early callers. Our expert technicians well be available to examine the condition of your device and provide you with an update on the cost estimation and the length of repairing time required to deliver it.