Effective Date: 25/10/2024
At Kolkata Printer Service, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.siliconitsolution.com and use our services. Please read this policy carefully to understand what information we collect and how we handle it.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the site.
1. Information We Collect
We may collect personal information directly from you and automatically through our website. The types of data we gather include:
a) Personal Information
- Name
- Email Address
- Phone Number
- Billing Address
- Payment Information (processed securely through third-party payment gateways)
- Device Details (e.g., laptop/printer model, serial number) for service requests
b) Non-Personal Information
- IP Address
- Browser Type
- Operating System
- Referring URLs
- Cookies and Usage Data
2. How We Use Your Information
The data we collect is used for the following purposes:
- To provide and manage services, including laptop, printer repair and maintenance.
- To communicate with you regarding service updates, promotions, or inquiries.
- To process payments securely.
- To improve the functionality and user experience of our website.
- To send marketing emails and newsletters (if you’ve opted in).
- To ensure compliance with legal obligations and protect against fraudulent activities.
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
- Service Providers: With third-party vendors for payment processing, analytics, or marketing services.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, remember preferences, and display personalized ads. You can control your cookie settings through your browser preferences.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal data. However, no security system is foolproof, and we cannot guarantee the absolute security of your information.
7. Your Rights
Depending on your location, you may have certain rights regarding your data:
- Access and Correction: You can request access to your personal data or ask us to correct inaccuracies.
- Erasure: You may request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
8. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect ersonal data from children. If you believe we have collected data from a child, please contact us, and we will take appropriate steps to remove the information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about our data practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Kolkata Printr Service
Email: info@kolkataprinterservice.co.in
Phone: 7679988165
Address: 304, Kishanagar, Mahish Bathan, Dhapa, Kolkata, West Bengal, 700102